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Privacy Policy

We are committed to protecting and respecting your privacy whilst maintaining the security of any personal information received from you. This Privacy Policy explains the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Information we may collect from you

We may collect and process the following data about you:

  • Information that you provide by completing forms on our website. This includes information provided at the time of registering to use our website, posting / emailing material or requesting further services.
  • If you contact us, we may keep a record of that correspondence.
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  • Details of your visits to our website.
  • Details of transactions you undertake through our website and of the fulfilment of your orders.

Security

We take the security of your personal details very seriously and follow strict security procedures in the storage and disclosure of information which you have given us. Unfortunately, the transmission of information via the internet is not completely secure.

Although we employ security measures designed to protect your personal data, we cannot guarantee the security of your data transmitted to our website and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

How do we use the information we collect?

We use information held about you in the following ways:

  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To notify you about changes to our service.

Disclosure of your information

We do not sell, rent or exchange your personal information with any third party for commercial reasons. We may however disclose your personal information to any data processing company working on our behalf and to third parties:

  • If it is necessary to do so to complete your order eg Bereavement Services, Cemetery, Churchyard or Vicar.
  • In the event that we sell or buy any business, assets or shares, in which case we may disclose your personal data to the prospective seller or buyer of such business, assets or shares.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions; or to protect our rights, property, or safety, or those of our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
  • Every now and again, requests are received for information from government departments, the police and other enforcement agencies. If this happens, and there is a proper legal basis for providing your information, it will be provided to the organisation asking for it.

Access to information

UK Data Protection legislation gives you the right to access information held about you. Your right of access can be exercised in accordance with the law. Any access request may be subject to a fee of £20 to meet our costs in providing you with details of the information we hold about you.

Cookies

Our Site uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

Changes to our Privacy Policy

This Privacy Policy may be updated from time to time so you may want to check it each time you visit our Site.

Contact

If you have any questions about privacy, please contact us by completing our Contact form.

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